Refund Policy
Introduction
Thank you for choosing Revise for your writing needs. We value your trust in us and strive to provide the highest quality service. Please review our refund policy below:
Subscription Services
Revise offers subscription-based services. By subscribing, you agree to recurring billing, and charges will be automatically applied to your account until you choose to cancel. Subscription cancellations can be made at any time. To cancel, log into your Revise account and navigate to settings and click on 'Manage Subscription' on your to stop future billings. Please note that if you have used more than 5000 words at any time during your current and past subscription periods, we are unable to offer a refund.
Reporting Errors
We understand that unforeseen issues may occur. If you encounter a bug or error in our product, we are committed to addressing and resolving it promptly. To report an error, please contact our support team at contact@revise.net. We request that you provide a detailed description of the issue you are experiencing. This policy allows us to maintain the highest standard of our product and continually improve. We appreciate your understanding and cooperation regarding this policy. For further assistance, please feel free to reach out to our support team.
Additional Information
Please note that if you have used more than 5000 words with our AI service, you will not be eligible for a refund. This policy is in place to ensure fair usage of our services and to maintain the quality of our offerings for all users.
Our refund policy is designed to be fair and transparent, taking into account the designed to be fair and transparent, taking into account the nature of digital services and the immediate access to our AI tools that users receive upon purchase or subscription. We believe that this policy strikes a balance between providing value to our users and maintaining the sustainability of our service.
It's important to understand that the use of words, especially in writing, involves the consumption of computational resources and the application of our proprietary algorithms. Once these resources have been utilized, we are unable to reclaim or resell them, which is why our refund policy is structured as it is.
We encourage all users to carefully consider their needs before making a purchase or subscribing to our service. If you have any questions about how our AI tools work or what you can expect from our service, please don't hesitate to contact our customer support team. We're here to help you make an informed decision and to ensure that you get the most out of your Revise experience.
Remember, our goal is to provide you with a powerful tool to enhance your writing process. We're confident that once you start using Revise, you'll see the value it brings to your writing. However, if you do encounter any issues or have concerns, we're always here to listen and help in any way we can.
Thank you for choosing Revise. We look forward to supporting you in your writing endeavors.